Founded by George Lucas in 1975 to create the special effects for his space epic Star Wars, no other facility of its type existed at the time. Now with locations in San Francisco, Vancouver, London and Singapore, ILM remains one of the leading effects companies in the world, serving the motion picture commercial production and attraction industries. From its astounding innovations in the original Star Wars trilogy to its groundbreaking CGI work in blockbusters like Jurassic Park, Star Trek, and The Avengers, ILM has changed and expanded the possibilities of what a film can be.For over thirty years ILM has set the standard for visual effects and in the process, created some of the most stunning images in the history of film. With the most advanced visual effects pipeline in the entertainment industry, ILM is always at the forefront of the digital revolution.

Primary Responsibilities and Accountabilities 

Monitor, maintain and specify computer servers. 

Monitor, maintain and specify computer workstations. 

Monitor, maintain and specify internal networks. 

Monitor, maintain and specify externally facing networks. 

Maintain user accounts. Install and configure computer hardware operating systems and applications. 

Perform a range of tasks to ensure the highest level of security across the digital systems at ILM. 

Analyse, debug, isolate and remedy issues. 

Manage day to day operations such as deployments, networking changes, etc. 

Work cooperatively with the Technology team and with the wider set of colleagues at all ILM sites. 

Provide ad-hoc support, including procedural documentation and relevant reports as required 

Job Requirements   

·       Strong system administration experience required. 

·       Network administration experience required. 

·       Proven experience required across Linux, OSX and Windows platforms. 

·       Strong experience required across AD, DNS, DHCP, NIS , LDAP. 

·       Experience with VM configuration. 

·       Experience with configuration management systems eg. Ansible, Salt, CFEngine, etc. 

·       Experience with Microsoft Exchange administration. 

·       Linux command line and scripting skills eg. Bash/Csh/Python/Perl/etc. 

·       Provide direct user support when necessary, which includes hardware, software and    peripherals. 

·       Good knowledge of operating system internals. 

Required Skills / Competencies: 

·       Excellent communication skills 

·       Enthusiastic self-starter with exceptional organization skills 

·       Ability to manage time effectively and continually re-prioritise tasks 

·       Detailed and methodical approach to trouble shooting and resolving issues 

·       Team player who will strive to maximize team/department performance 

Preferred Skills / Competencies:

·       Familiarity with high performance storage systems eg. Isilon, NetApp, etc. 

·       Experience with disk and tape backup technologies eg. NetBackup, etc. 

·       Familiar with cloud and web technologies eg. AMS, Apache, Nginx, etc. 

·       Content creation packages eg. Maya, Nuke, Houdini, Photoshop, etc. 

·       Blade servers and distributed rendering systems 

Education / Experience: 

Educated to degree level in Computer Science or equivalent experience 

Visa sponsorship available

Relocation package available

·       Blade workstations, Teradici portals etc. 

·       Licensing software eg. FlexLM, RLM, etc.

The VR Pipeline TD is responsible for developing pipeline software tools, providing support to artists as it relates to production, and general troubleshooting of the VR pipeline in a production environment. Works with the VFX Supervisor to identify tools that ensure artists are working as efficiently as possible.

• Develop pipeline and asset management tools that ensure artists and production staff are working and communicating in an efficient manner. This includes the setup of a full render farm pipe, render submission tools, and custom, targeted tools that allow artists to overcome problems and rote repeatable tasks.
• Provide production support across a wide range of disciplines, troubleshoot assets and shots, and help artists with general problem-solving.
• Collaborate effectively with artists, production supervisors, and technical staff to solve production emergencies. 
• Identify day-to-day priorities for projects in production and act autonomously to complete them.
• Work primarily on tools of a high degree of complexity, requiring broad understanding of the larger pipeline. 
• Develop comprehensive knowledge of software and systems; contribute to evolving standards and conventions used in production. 
• Update documentation for the pipeline and tools to reflect any changes that are made.

Required Skills / Competencies: 

• Proficiency in Windows
• Advanced Python scripting required
• Experience in one or more of Maya, Nuke, Houdini, Mari, Arnold or similar
• Thorough experience with VR pipelines, VR softwares, and VR hardwares.
• Detail oriented and strong self-sufficient trouble shooter.
• Thorough understanding of the entire visual effects and VR process, including stereoscopic workflows.
• Experience with advanced video compression techniques
• Experience with real-time render platforms (UE4, Unity)  

Preferred Skills / Competencies: 

• Experience with production database systems
• Experience with C, C++
• Experience with Unreal, Unity and other VR platforms
• Experience with json, lua, mel, maxscript, and command line protocols (BASH, tcsh, etc) a plus

Education / Experience: 

• Bachelor’s degree or equivalent in Computer Science or a related technical field.
• Demonstrated experience developing and maintaining tools for use in computer graphics.
• At least 5 years production experience in visual effects for film, commercials or television.
• 2+ years of experience working in VR, including real-time and pre-rendered CG VR experiences 

As a Junior Systems Administrator, you will report to our Technology Manager and assist him on day to day IT tasks as well as Desktop Support for our team. This is a fast paced environment where you'll need to pivot between tasks quickly while keeping a level head.

RESPONSIBILITIES

• Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.

• Participate in administration of backup operations.

• Perform regular file archival and purge as necessary.

• Create, change, and delete user accounts / groups per request.

• Support workstation management, imaging, and configuration.

• Ensure proper documentation of systems and procedures.

• Support in-house application configuration and usage.

• Maintain asset tracking systems to ensure best management of resources.

• Assess, troubleshoot, and resolve user hardware/software issues.

• Repair and recover from hardware or software failures.

• Maintain license servers.

• Apply OS, software and firmware patches and upgrades as needed.

• Upgrade and configure infrastructure systems and software as needed.

NECESSARY QUALIFICATIONS  

• CentOS / Windows 10 / MacOS Desktop Troubleshooting

• Windows Server, MacOS Server and Active Directory Experience

• Strong working knowledge of Linux including command line

• An understanding of servers, networking, storage and render systems for troubleshooting purposes

• VFX and/or post industry experience

DESIRABLE QUALIFICATIONS

• Basic Python / Shell scripting / AppleScript / App Script

• Experience troubleshooting creative programs such as Flame, Adobe CC, C4D, Maya, Redshift and Nuke is desirable
  
  

 SKILLS

• Ability to make sound and logical judgments

• Strong interpersonal, written, and oral communication skills

• Ability to present ideas in a user-friendly language

• Highly self-motivated and self-directed

• Keen attention to detail

• Ability to follow documented methods and procedures

• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations

• Ability to work alone under their own initiative or as part of a team

• Available to work evenings and flexible hours

• Ability to lift 25 pounds.

Pixit Media/Arcastream are the premier providers of Software Defined Storage in the Media and Super-Computing arenas. As such, our Service Desk Technicians are responsible for providing accurate and useful technical assistance to our customers in order to provide the maximum system availability. You are the first point of contact for customers seeking technical assistance over the phone or email and are responsible for providing accurate and useful technical assistance in order to ensure maximum system availability and usability. You will answer queries on technical issues and offer advice to solve them. Our customers operate in a 24x7 environment and therefore, so does our support.

An excellent Service Desk Technician must have good technical knowledge and the ability to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient in order to deal with challenging customers.

The goal is to create value for our clients that will help preserve the company’s reputation and business.

Responsibilities

• Serve as the first point of contact for customers seeking technical assistance over the phone or email

• Perform remote troubleshooting through diagnostic techniques and pertinent questions in order to determine the best solution based on the issue and details provided by customers

• Walk the customer through the problem-solving process

• Direct unresolved issues to the next level of support personnel

• Record events/issues/problems and their resolution in our Ticketing system. Update Confluence or other areas to share learned knowledge

• Follow-up and update customer status and information. Ensure tickets are updated and the customers informed with any progress

• Relay feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on our products and/or procedures

• Perform new software installations, assist with hardware installs and assist with upgrades of existing platforms

• Coordinate hardware incidents between our customers and their hardware vendors

• Participate in the creation, development and implementation of workflows that support a wide variety of customers and assists in creation of documentation that describes the functions of each system and/or workflow component

• Assists in the roll-out of hardware and software platform upgrades.

• Demonstrate basic understanding of, and assist in, operating systems and build processes. Demonstrate basic understanding of scripting and automation techniques

• Assists in the capture and documentation of system performance and behavioral data, recommending upgrades where applicable

• Monitors, documents and communicates progress of assigned projects.

Requirements

Analysis and Problem Solving/Decision Making Skills

• Identifies and escalates technical issues that put deadlines, projects or system availability at risk

• Escalates issues as necessary

• Ensures policy compliance

• Receives guidance from management and Level2/Level3 groups

Communication / Interaction

• Assignments may include relatively complex processes or initiatives

• Work is subject to close supervision

• Errors may result in system outages, delays or require the application of additional resources

• Maintains customer and vendor relationships

Knowledge / Skills / Experience

• Thorough understanding and knowledge of various flavors of Linux and Samba configuration (modules, parameters, Active Directory Integration)

• Familiarity with IBM Spectrum Scale and/or Media Applications is a plus

• Understanding of application/transport protocols (like HTTP/SSL/FTP/SMB/TCP), network connectivity in general and the ability to troubleshoot and perform RCA at various layers

• Ability to program/script in multiple languages (Python/Bash preferred)

Work Environment

• Office Environment

• Out of Hours support required – you will per a part of a rotating nights/weekends on-call group

• Must be able to work in climate controlled Data Centers and equipment rooms

• Construction and working production sites

• Must be able to lift PC and server chassis

• Must be flexible with work hours including an on-call rotation

• Some travel to training courses, customer sites and conventions/trade show

Senior Systems Administrator

Tendril is a design, animation and digital innovation studio that is growing, evolving and always offering new challenges.  We work with agencies and clients to create rich imaginative worlds for all visual mediums. We work hard, we strive for excellence and we do it together as a team.  We believe in community and respecting balance.

You’re a natural problem solver who sees every challenge as an opportunity to shine.  You enjoy working in a creative environment and ideally have experience supporting a team of 3D and 2D VFX Artists, Animators, Producers and Admin staff.  You work independently and efficiently, but you also find satisfaction when you’re flexing your hands-on problem solving skills to solve a variety of technical issues for your team.  

The Opportunity:

• Maintain all IT systems, including workstations, servers, shared storage, network, phones, animation and VFX applications and a mixed CPU and GPU render farm

• Troubleshoot and support software including Autodesk Maya, Autodesk Flame, Cinema 4D, Nuke, Houdini, Adobe Creative Cloud Suite, Redshift, and other industry standard 3D and animation software

• Provide support to 40+ team members on Windows, MacOS, and Linux

• Troubleshoot application issues, OS issues, networking problems and other complex systems issues

• Analyze new technologies, recommending, purchasing, and deploying new software, systems, and infrastructure

• Monitor server storage and backups

• Maintain hardware and software inventories and documentation

• Manage and mentor an IT Assistant

Come Prepared to Talk about:

• Your professional experience in a Systems/IT Support position and your role in a busy team

• Your understanding of video production and animation pipelines

• Strong troubleshooting, problem solving, and prioritization skills

• Experience with render farm management (we use a Thinkbox Deadline render farm)

• Familiarity with the various industry licensing frameworks and license servers

• Experience with Web Hosting

• Experience with VLANs, DNS, DHCP, VPN, AD, GPOs, FTP, SMB, NFS, LTO, AWS, ESXi (and a whole slew of other acronyms)

Tendril Design + Animation Inc. is an equal opportunity employer, committed to building a team that represents various backgrounds, perspectives and skills. We pride ourselves on creating a collaborative, diverse, and inclusive workplace for all employees.

If you have the skills and experience required for this position, please forward your resume to amanda@tendril.ca 

We thank you for your interest; however, only candidates selected for interviews will be contacted for follow-up.

Pixit Media/Arcastream are the premier providers of Software Defined Storage in the Media and Super-Computing arenas. As such, our Service Desk Technicians are responsible for providing accurate and useful technical assistance to our customers in order to provide the maximum system availability. You are the first point of contact for customers seeking technical assistance over the phone or email and are responsible for providing accurate and useful technical assistance in order to ensure maximum system availability and usability. You will answer queries on technical issues and offer advice to solve them. Our customers operate in a 24x7 environment and therefore, so does our support.

An excellent Service Desk Technician must have good technical knowledge and the ability to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient in order to deal with challenging customers.

The goal is to create value for our clients that will help preserve the company’s reputation and business.

This is a work-from home opportunity. 

Responsibilities

• Serve as the first point of contact for customers seeking technical assistance over the phone or email

• Perform remote troubleshooting through diagnostic techniques and pertinent questions in order to determine the best solution based on the issue and details provided by customers

• Walk the customer through the problem-solving process

• Direct unresolved issues to the next level of support personnel

• Record events/issues/problems and their resolution in our Ticketing system. Update Confluence or other areas to share learned knowledge

• Follow-up and update customer status and information. Ensure tickets are updated and the customers informed with any progress

• Relay feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on our products and/or procedures

• Perform new software installations, assist with hardware installs and assist with upgrades of existing platforms

• Coordinate hardware incidents between our customers and their hardware vendors

• Participate in the creation, development and implementation of workflows that support a wide variety of customers and assists in creation of documentation that describes the functions of each system and/or workflow component

• Assists in the roll-out of hardware and software platform upgrades.

• Demonstrate basic understanding of, and assist in, operating systems and build processes. Demonstrate basic understanding of scripting and automation techniques

• Assists in the capture and documentation of system performance and behavioral data, recommending upgrades where applicable

• Monitors, documents and communicates progress of assigned projects.

Requirements

Analysis and Problem Solving/Decision Making Skills

• Identifies and escalates technical issues that put deadlines, projects or system availability at risk

• Escalates issues as necessary

• Ensures policy compliance

• Receives guidance from management and Level2/Level3 groups

Communication / Interaction

• Assignments may include relatively complex processes or initiatives

• Work is subject to close supervision

• Errors may result in system outages, delays or require the application of additional resources

• Maintains customer and vendor relationships

Knowledge / Skills / Experience

• Thorough understanding and knowledge of various flavors of Linux and Samba configuration (modules, parameters, Active Directory Integration)

• Familiarity with IBM Spectrum Scale and/or Media Applications is a plus

• Understanding of application/transport protocols (like HTTP/SSL/FTP/SMB/TCP), network connectivity in general and the ability to troubleshoot and perform RCA at various layers

• Ability to program/script in multiple languages (Python/Bash preferred)

Work Environment

• Office Environment

• Out of Hours support required – you will per a part of a rotating nights/weekends on-call group

• Must be able to work in climate controlled Data Centers and equipment rooms

• Construction and working production sites

• Must be able to lift PC and server chassis

• Must be flexible with work hours including an on-call rotation

• Some travel to training courses, customer sites and conventions/trade show

At Blue Zoo, we are one of the UK’s busiest, progressive and respected CG animation studios, with over 100 staff (soon to double) in our central London studio. 

We are constantly pushing into new techniques and technologies, we have an exciting range of projects and looking to grow our team, collaborating with a super friendly bunch of extremely talented artists working on world-class animated content.

We're seeking an experienced Head of IT / Senior Systems Engineer to take charge of our mixed Windows/Linux/Vmware infrastructure and managed network.

The role is assisted by a Systems Administrator and will be responsible for ensuring:

• The reliability and performance of back end as well as endpoint machines

• The integrity of our projects stored data and databases across all productions and externally hosted services

• That servers, internet facing endpoints and hosted services are secured

• That remote access to our network and selected services is available and secured

• The high availability of all our virtualised servers (vSphere)

• That our servers, workstations, render node resources are utilised effectively

• That our servers, workstations, render nodes power and cooling requirements are met

Responsibilities:

The role will also be responsible for the planning, maintenance and expansion of:

• Our network, firewalls, storage, renderfarm and endpoints

• Our numerous AD and managed AV policies

• The automation of OS/software deployments and users management (WDS, PDQ deploy)

• Our internally developed tools (Bash, Python)

• Our render manager, it's integration with our pipeline and with cloud hosted services

• Our Google Apps advanced configurations and security policies

• Our IP-PBX system (Asterisk)

• Our backup processes, including offsite tape based backups (Python, HP Data Protector)

• Our hardware and software maintenance contracts with vendors and suppliers

• Escalated hardware or software support cases with vendors and suppliers

• Our ticketing system

Required:

• Ability to provide cost effective solutions to new hardware and software requirements

• Ability to manage a busy work schedule, appropriately prioritise tasks and carry out assignments with accuracy and on time

• Effectively select assignments and oversee their delegation to the second member of the team

• Regularly and effectively communicate with pipeline TDs to ensure optimal integration between systems and pipeline.

• Ability to closely work and effectively communicate with both technical and non technical staff.

• A thorough understanding of networking principles, logical network partitioning and advanced network policies in use on managed enterprise switches (vlan routing, dhcp snooping, ip source guard etc.)

• Strong Bash and Python scripting, and being adaptable in using any other scripting languages if required (eg. Powershell)

• Ability to oversee the correct installation and connection of all equipment in our server rooms and floors to make sure that power and cooling requirements are met

• Networking: Experience with setting up and managing LAN/WLANs, firewalls, dhcp servers, dns servers and vpn tunnel configurations

• Hardware: A solid, broad understanding of current hardware technology, components and hardware troubleshooting procedures

• Extensive experience in configuring, troubleshooting and securing Windows desktop systems, interpreting event logs, configuring Windows Server services and Active Directory policies

• Extensive Linux experience with configuring and troubleshooting OS, hardware resources and services via cli

• Experience with agent based and agentless enterprise monitoring tools / protocols (eg. Zabbix,graylog,snmp,lldp)

• Experience of managing and developing staff

• Willingness to perform out of working hours work to change, update or restore services (if necessary and with flexitime)

Desirable:

• Ability to execute SQL queries

• Web server administration, load balancing and performance optimisation

• Django/Python configuration

• Django/Python Webdev

Salary:

Competitive, depending on experience

Contact:

Permenent

Please email CVs & cover letters to recruitment@blue-zoo.co.uk

Aardman Nathan Love is an animation studio that seeks to capture and tell stories in engaging, clever, and whimsical ways. Our work spans all realms of the 2D and 3D universes - basically any dimension we can get our hands on. Our team is brimming with enthusiastic and down-to-earth artists and producers who feel it’s important to do incredible work but also enjoy the ride.

We are currently looking for someone to step into the new position of ‘Systems Admin / Pipeline Developer’. Qualifications for this role include familiarity within a CG animation pipeline, prior experience in the IT field, people skills, a willingness to wear many hats, and knowledge of the scripting language Python. Below is a more detailed and comprehensive list of quotidian tasks that this job will entail.

If this description applies to you and gets you excited, please send a resume, cover letter, and list of references to jobs@aardman.nathanlove.com. We look forward to hearing from you!

A DAY/WEEK IN THE LIFE

• Setting up workstations for artists

• Consulting with producer/director and moving the best workstation for the incoming artist into place.

• Setting up Cintiqs or tablets, and updated software for said artists

• Setting new artists up in our system

• Making sure they have a login

• Explaining file structure & setting up shortcuts to all software

• Explaining (and enforcing) our naming conventions (camelCase)

• If Maya or Nuke, explaining our custom tools

• Installing various things

• Fonts (very often)

• Updating CC versions before new freelancers come in

• Any extra software or plugins

• Setting up remote access to speed this up

• Maintaining workstation documentation

• Updating active workstation spreadsheet

• Updating numerous spreadsheets

• Keep archiving & backups spreadsheet clean and current

• Joining for wrap-up process meetings

• Adding new projects to the spreadsheet

• Helping Paul (our remote IT guy) with archiving. Communicating with him on the regular.

• Helping to clean up / delete loose files on the server

• Unarchiving assets from tape as needed

• Learning how to unarchive cleanly

• Working with artists to track down exactly what files are needed for the project

• Keeping track of how much has been unarchived and clearing old goods

• Archiving to tape

• Learning the process from Paul and applying it

• Updating Wrap-Up spreadsheet

• Production pipeline support & tool development

• Working with CG team to find inefficiencies in workflow

• Creating Python scripts that will make our pipeline more efficient

• Updating website

• Using our custom backend to upload and organize content on our website

• Working with artists to gather the correct content.

• Fixing general workstation & office equipment

• Printer troubleshooting

• Calling the service provider if the internet goes out

• Troubleshooting individual connectivity issues

• Desktop & server maintenance

• Making sure all workstations have enough hard drive space, and clearing them when needed

• Making sure server is not low on storage, and communicating with team to wrap-up more projects when more space is needed

• Making sure antivirus is up to date

• Making sure snapshot backups are working

• Research, purchase, and set up new systems

• Researching cost effective new hardware, software, and licenses

• Providing potential plans for approval

• Coordinating buying, setting up, & testing new equipment

• Studio vibe

• We are a small staff and the amount of freelancers present fluctuates depending on current projects. There is lots of interaction between team members and most situations are handled face to face or within gchat.

Are you interested in joining a leader in Virtual Reality? NextVR delivers live events in virtual reality for devices like Oculus, Google Daydream, PSVR etc. Want to be a part of the latest developments in virtual reality?  This is a great opportunity to get in on the ground floor developing media management workflows for Virtual Reality content production.

You’ll bring your expertise in broadcast media management to support and enable a tight-knit team of editors who work in-house, at events supported by our broadcast-standard trucks, and fully remote. You’ll play a key role in the selection and implementation of Media Asset Management and archive/restore systems and standardization of workflows with the team.

 Primary Responsibilities:

• Overseeing the selection and implementation of MAM software and help develop editing workflows around its usage.
• Managing NextVR’s library of footage including backup, archiving, restoring, deleting, and organizing.
• Ensuring all media is properly ingested, catalogued and backed up for each shoot.
• Managing file ingest, metadata organization, troubleshooting software and hardware issues, transcoding and encoding files.
• Staying current with file-based technologies including camera codecs, wrappers, and encoding workflows.
• Providing expertise/knowledge on best practices, working with IT on maintaining our Production systems.
• Coordinating media with & between departments such as Production, Marketing, Engineering, and Dev.
• Collaborating with other post staff and camera team reps to ensure proper workflows are followed and fulfill daily requests.
• Consulting on organization of Premiere projects for efficient editorial on promos, features, and live show prep.
• Managing all types of incoming media and external storage devices.

Required Qualifications:

• 5+ years Media Management experience.
• A deep understanding and experience with Adobe products, including but not limited to: Premiere Pro, After Effects, Media Encoder.
• Experience with file transfer clients such as Aspera, Signiant, WeTransfer, etc.
• Experience working with MAM, transcoding, and Quantum LTO tape library archive systems.
• Experience Administering/Managing Quantum and NetApp SAN storage products a BIG plus
• Experience in Sports/Entertainment Production a plus
• Experience in 3D and/or VR assets and workflows a BIG plus

 DIRECT CANDIDATES ONLY!  PLEASE NO AGENCIES!

Psyonix, an independent videogame developer located in downtown San Diego, is looking for a qualified Senior Test Automation Engineer to join our team.

As a Psyonix Senior Test Automation Engineer, you will craft test strategies for our library of new and existing games, like Rocket League. With a risk-based testing philosophy, the right person will be able to build a team of professional Automation Engineers and Technical Testers in an Agile environment. Work closely with some of the most talented Software Engineers in the industry, empowering decision-makers with the information they need and driving Psyonix games to a higher quality bar.

If you are up for a challenge and want to build test infrastructure as you see fit, this is the position for you. 

Responsibilities & Job Duties:
· Maintain and develop testing policies and processes for test automation in support of Software and Game Development Teams
· Define test strategies including functional, non-functional, regression, load, automation, security and performance testing
· Implement tools and automation that increase test coverage and reduce test costs
· Analyze defects and root causes to identify defect patterns and improve engineering
· Study metrics to determine missing test coverage
· Recruit, mentor, and lead a team of high-performance SDETs and Technical Testers
· Represent Test in product planning and design meetings
· Work with development teams to improve overall processes and push quality upstream
· Determine metrics for testing and relay results to stakeholders
· Work with third party vendors as needed

Qualifications & Requirements:
· BS degree in computer science, math, related discipline or equivalent industry experience 
5+ years of professional testing or software engineering experience
· Experience in scripting automated test cases in Python
· Expert on software test fundamentals and methodologies
· Shipped at least one AAA title in a programming or technical testing position
· Experience creating test harness requirements
· Deep understanding of testing during all parts of the SDLC
· Experience testing on multiple platforms (Steam, PS4, XBox1 and Switch)
· Excellent written and verbal communication

Preferred Qualifications:
· Ability to read, write and analyze C++ and C# code
· Functional familiarity with Unreal Engine
· Comfortable with Visual Studio
· Ability to create data analysis tools and interpret large data sets
· Understands how to create effective performance (and stress) tests and analyze the results
· Proven aptitude for test architecture and strategy
· Advanced software testing certification
· Specialized testing knowledge, such as security or privacy testing
· Familiar with testing with MySQL 
3D math skills
· Ability to self-critique and accept outside critique, as well as provide meaningful constructive feedback to others
· A working knowledge of Agile Development and Testing methodologies

Please apply on-line at https://psyonixhr.wufoo.com/forms/senior-test-automation-engineer/

Axis Studios are undergoing an explosive expansion and seeking a SYSTEMS ADMINISTRATOR to join the tech support team on a freelance basis on site in our Bristol studio. 

You’ll be a personable, pro-active, self starter who thrives working in a fast paced environment, capable of handling operational tasks in support of both general IT systems and in the operation of render farm systems. With good communication skills as well as analytical and problem-solving abilities, the ideal candidate will have an understanding and/or appreciation of the challenging nature of the animation/VFX industry. An ability to make decisions and perform well under pressure is essential.

The SYSTEMS ADMINISTRATOR will be responsible for the installation, maintenance and performance of systems hardware and software, including servers, network devices, workstations and associated kit. This individual will be responsible for supporting and implementing systems within our Bristol and London studios, ensuring that system hardware and software and general operating systems are functioning as required, enabling the teams to work effectively and efficiently.

RESPONSIBILITIES:

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
• Perform regular security monitoring to identify any possible intrusions.
• Participate in administration of backup operations.
• Perform regular file archival and purge as necessary.
• Create, change, and delete user accounts per request.
• Support workstation management, imaging, and configuration.
• Ensure proper documentation of systems and procedures.
• Support physical security systems and ensure proper functioning.
• Support in-house application configuration and usage.
• Maintain asset tracking systems to ensure best management of resources.
• Assess, troubleshoot, and resolve user hardware/software issues
• Repair and recover from hardware or software failures
• Maintain floating license servers.
• Apply OS and firmware patches and upgrades.
• Upgrade and configure infrastructure systems and software per as needed.
• Maintain server room and colocation facility environmental and monitoring equipment.
• Other duties and projects as assigned.

NECESSARY REQUIREMENTS:

• CentOS / Redhat Linux
• Samba and NFS configuration in multiplatform environment
• Knowledge of Windows 7 Pro including installation and configuration
• Windows Server OS and Active Directory
• Strong working knowledge of Linux including command line
• An understanding of servers, networking, storage and render systems for troubleshooting purposes

DESIRABLE REQUIREMENTS:

• Python coding
• Shell scripting
• LAN/WAN networking
• Experience of troubleshooting creative programs such as Maya, Houdini, Photoshop, Nuke, Fusion is desirable but not essential
• CG/VFX industry experience is desirable but not essential

Overview

The Desktop Support Specialist serves as the initial point of contact for resolution of desktop / workstation related problems. Troubleshoot research, diagnose, document, and resolve technical issues surrounding Windows, Linux, MacOS, MS Office, e-mail, network connections, peripherals and support their users in an efficient, professional, courteous, and prompt manner. This is a great entry level position for anyone looking to get into IT in Visual Effects and Animation.

DUTIES & RESPONSIBILITIES

• Workstation setup and moves with minimum end user interruption
• Equipment inventory
• Monitor calibrations
• End user application support (e-mail, office, printers, etc)
• Enter service calls and track service on machines (RMA #s, etc.)
• Manage fundamentals of IT security protocol (account administration, etc.)
• Research and recommend hardware and software solutions as needed
• Integrate and support devices such as printers, networks, scanners, and digitizing tablets with Microsoft Windows systems & Linux systems
• Troubleshoot and repair or arrange for repair of defective computer equipment
• Communicate status of issues in progress to those parties concerned on a timely basis
• Carry a cellular phone during work and non-work hours and be available on-call when needed
• Perform special projects as needed

EDUCATION AND EXPERIENCE

• CS degree or equivalent experience
• 1 year of Windows and Linux desktop support experience

SKILLS AND ABILITIES

Technical skills

• Good understanding of Linux, Windows, and Apple operating systems
• Demonstrate the ability to integrate computer skills, customer support experience, and related education to exceed technical, business and customer requirements
• Skilled at troubleshooting and fixing problems while minimizing customer stress levels

Core skills

• Good communication skills, able to communicate in a professional and friendly manner with co-workers and customers
• Self-starter, energetic, good people/communication skills and ability to prioritize workload
• Effective written/oral communication skills, interpersonal, and presentation skills to communicate complex ideas clearly
• Team player that strives to maximize team and department performance
• Detail oriented, highly organized, and able to handle a variety of tasks in an efficient manner
• Must be able to multi-task and maintain a positive attitude when working under pressure

Oscar, Bafta and Emmy award winning Visual Effects house, Framestore, is looking for a talented and focused Senior Linux OS Engineer to join our team as we work to deliver to the challenges of large scale feature film post-production.

The Senior Linux OS Engineer leads the continuous progression of Framestore’s core (RHEL based) Linux OS ecosystem; evolving how we deploy, manage, maintain, support and document this critical layer.

You will be encouraged to propose and lead projects that will advance the technology framework. This includes elements of project management, communication across departments and sites, the delegation of tasks and coordination of schedules.

Key Responsibilities:

• Maintain, develop and document our Linux OS, including
• Global repository management of mirrored upstream repos and internal packages.
• Managing the configuration of thousands of devices across multiple classes.
• Fast and efficient deployment to end devices (workstations, servers and VMs).
• Change/release management lifecycle and associated development and testing tools.
• Support and enable the pipeline department who layer their solutions on the Linux OS foundation.
• Liaise with stakeholders to maximise service quality and efficiency.
• Proactively identify and discover trends and innovations in technology, which are relevant; You will give advice and recommendations on their benefits whilst assisting in their adoption within the business.
• Perform detailed and/or complex manipulation and analysis of configuration data, highlighting and prioritising any issues for further investigation and preparing reports to support decision making.
• Ensure all issues and their resolutions are completed to a high standard and underlying root causes followed up and addressed.
• Actively mentor and assist in the technical development of mid and junior staff.
• Adopt and support the company’s security policy, in particular, relating to the system and data security.

The Ability to:

• Manage complex and large-scale technical solutions.
• Have an understanding of the non-functional aspects of solution delivery; performance, security and resilience.
• Work autonomously as well as part of a team.
• Have a logical approach to diagnosing and solving problems.
• Maintain professional standards at all times.
• Drive to deliver the best, setting high standards within the organisation.
• Work with business and technical staff, and act as a conduit between them.
• A desire to mentor team members and assist in their development.

Essential Skills:

• 5+ years proven experience with system administration of Linux operating systems (Centos / RHEL based) in large and complex environments.
• Experience managing Linux infrastructure and services, including deployment of complete and fully functional open source solutions, e.g, DHCP, DNS, Active directory integration.
• Enterprise use of Orchestration/Configuration Management tools (e.g. Ansible, Chef, or Puppet).
• Enterprise experience of release management including git for version control.
• Knowledge of one or more scripting languages (e.g. Bash, Ruby, Python).
• Experience managing full application stacks from the OS up through custom applications.
• Excellent organisation skills e.g. ability to prioritise and multitask, lead technical projects, and complete a project within defined timescales.
• A pragmatic approach to project delivery, training and documentation.
• Excellent interpersonal, written and verbal communication skills.
• Autonomous, resourceful, positive and calm in a production oriented environment.

Desirable Skills:

• Experience with distributed systems and TCP/IP networking.
• Familiarity with software packages like Maya, Nuke and Houdini helpful.
• Experience working in a multi-site or global setup.
• Experience with Virtualization ideally VMWare.
• Experience with server monitoring ideally Nagios.
• Experience of Cloud platforms such as AWS, Google, Azure.

Education/Qualifications:

RHCSA or RHCE desirable

Linux Mid-Level Systems Administrator

• London, UK
• Full-time

FuseFX is currently searching for a Network / Systems Engineer to join its Technology team.

This position is focused on both Network and Systems Engineering.  Support of all critical infrastructure from VMs and servers to networks and firewalls, including interconnectivity to all three FuseFX sites and the cloud. Candidates will contribute to designing architecture in addition to evaluating and integrating third-party solutions for hardware, software, and workflow.

Candidates with a Visual Effects background or understanding highly preferred.

FuseFX is a world-class visual effects and animation studio focused on producing photo-real digital effects for episodic television, feature film, commercials and VR.

Requirements:

VMware/ESXi experience including shared storage and virtual networking.
High availability, high throughput networking.
3+ years experience.
Experience with multiple-site networks, MPLS connectivity a plus.
Experience with switches / routers and firewalls.
Experience with VLANs, ACLs, etc.
Knowledge of Windows, clients as well as servers, using them for AD/DNS/DHCP/ETC.

Desired knowledge and experience:

Knowledge or experience on Brocade (IP and FC).  Juniper possibly acceptable.  
Knowledge or experience on Palo Alto firewalls.  Fortinet also acceptable.  
Experience with AWS cloud computing or any cloud rendering.
Cloud use of O365 and Adobe applications/email.
EMC Isilon and Quantum Stornext.
Artist support, experience with applications from Adobe / Autodesk / Foundry / Thinkbox.
Degree in MIS, CS, telecommunications and film, or significant experience.

Duties:

All LAN/WAN administration: switches, WiFi, routing, firewall, etc.
All inter-site connectivity and internet connectivity.
Improving mechanisms for client delivery: SFTP, Aspera, others.
Enhancing security and monitoring compliance.
Documentation.
Supporting all employees with anything network related and assisting in general support when available.

We require somebody with exceptional attention to detail who is observant, intelligent, communicates clearly, is collaborative, is able to solve problems and eager to learn new things.

We require candidate be able to assist in the physical installation of equipment, such as lifting 50lbs to standing height.

Please send resumes and reel links to jobs@fusefx.com with subject “Job Inquiry: LA-Network Engineer”

Visit www.fusefx.com for additional information

No calls. Principles ONLY please.

The LA Studios, a FotoKem company, is looking for a seasoned, motivated, hands-on Pro Tools Maintenance Engineer.  Must have hardware and software experience for at least 5 years experience in maintaining Pro Tools systems.  

Ideal candidate should have a solid understanding and troubleshooting abilities for:

-Pro Tools HD Systems

-S6 Control Surfaces

-D Command/D Control Surfaces

-MTRX/DAD Routers/Monitor Interface

-DADman Software/Programming/Routing

-Avid HD I/O

-Sync HD

-Mac Pro

-Source Connect Remote Sessions

-Audio Patchbays

-Plugin Installation/Updates

*Working knowledge and exposure to legacy Pro Tools systems (Digidesign, Magma)/software environments and certifications would be also be a plus.

*This is not a creative position.  Looking for technicians only.**

The Render Support department monitors and manages the physical render farm cluster and the software which the render farm runs ensuring high availability of resources 24/7. The Render Support team also support the Systems department with providing out of hours data support.

Responsibilities:

• Monitor and report on render jobs for each show.
• Maximizing the render farm’s resources.
• Monitor, track and report render resource usage for each project.
• Ensuring that render jobs are properly prioritized in the queue system so that project goals are met while monitoring the render farm’s health and status on a regular basis.
• Communicating with the Production and Systems team on outstanding issues, as well as overall render farm performance and efficiency.
• Balance multiple shows resource needs within the company’s physical capacity.
• Identify render errors and fix/escalate to the relevant department.
• Liaise with TDs regarding possible render optimisation.
• Assist in basic evening Systems support tasks and where required, documenting issues to provide to the Systems team for further escalation.
• Render Wrangler support is typically required after hours and on specific weekends depending on project demands.
• Monitor disk/data usage out of hours to ensure availability of disk resources.
• Help manage data archive and restores when required.

Essential Skills:

• 4+ years experience in a similar role
• Knowledge of Deadline is essential
• Excellent communication skills
• Fundamental understanding of visual effects and computer graphics concepts and terminology
• Familiarity with Linux

• Experience with Maya, Renderman, Nuke, Arnold or Houdini
• Understanding of the visual effects production process is beneficial.
• Knowledge of a production management system such as Shotgun is a plus.
• Knowledge of scripting languages such as Python is a plus.

The position will provide helpdesk support for up to 250 people, in a fast-paced office working closely with management, other department heads, in-house producers and artists in order to resolve technical issues in a timely and efficient manner.  This position will report to the Head of Systems.

Main Responsibilities:

• Helpdesk Support: Responding to, researching, and troubleshooting user problems and questions.

• Maintain workstation install images and prep workstations for staff & freelance employees

• Network and server monitoring (ELK stack)

• Act as a main point of contact to offer technical support to all employees in our two offices (London, Cardiff)

• Manage and support peripheral user systems (wi-fi, printers, intranet website, renderfarm, etc.).

• Monitor and maintain server backup systems.

• Organize systems workspace, hardware, software, and maintain systems inventory.

• Coordinate outside service and support when needed.

• Be available for after hours and on call support.

Professional Skills:

• Minimum 5 years in a systems administration role

• Strong OS X and Windows support & configuration skills.

• Experience with Foreman and Ansible

• A knowledge of AWS/GCP concepts and workflows

• Strong ability to troubleshoot technical issues.

• Experience with Deadline

• A working knowledge of scripting languages such as BASH and Python

• Experience using or supporting a VFX pipeline including, Nuke, Maya, Houdini, Nucoda.

• Familiar with Linux.

• Familiar with Microsoft Active Directory.

kills & Requirements
Minimum qualifications:
- 3+ years experience as a TD in the VFX industry
- Experience in Python, Mel, and TCL
- Experience with Windows and Linux
- Extensive Knowledge of Maya, Nuke, Houdini, and Shotgun
- Strong understanding of colorspaces and OCIO
- Familiarity with git / svn and collaborative workflows (code review, standards, etc.)

Desired qualifications:
- UI development using PySide / PyQt4
- Experience building VFX C/C++ libraries and dependencies on Windows
- Experience with Regular Expressions

Responsibilities:
- Provide support to the VFX and Production departments
- Create show based scripts and tools
- Support for shot based issues together with leads and supervisors
- Communicate technical issues to IT or Pipeline
- Do code reviews and give productive feedback to team members.
- Submit your own code for code reviews.