POST-PRODUCTION SYSTEMS ADMINISTRATOR

We are a commercial post-production facility, located in the River North area of Chicago, providing our clients with an excellent creative process from ingest, to editorial, vfx, and finish.  We are a group that continually works on improving and refining our post pipeline, while having fun!  We have a talented award-winning team of creatives, amazing producers, and experienced Macgyver type engineers.

The Post-Production Systems Admin will support IT requests from fellow staff, clients, as well as, within the engineering group.  We are looking for someone who is relentless in researching solutions to solve issues, proactive, ability to prioritize and multi-task, as well as, meet deadlines.  A self-motivated individual who can work independently and with a team, is key.  This individual will have the ability to communicate technical information to non-technical client and staff.  The IT group is very excited about the work we do and the company we work with, which is the type of person we would like to join us.

RESPONSIBILITIES:

* Design and maintain VFX environment and pipeline - Flame, Adobe, Nuke,

      Houdini, Maya, 3ds Max, C4D, Vray, Deadline, and F-Track to mention a few.

* System imaging of a Mac, Windows, and Linux environment via puppet or similar.

* Support of AVID, Premiere, Baselight, and Resolve.

* Support / Maintain shared storage, renderfarm, virtual servers, and LTO tape libraries.

* Help Desk Support for users. (Ticketing System)

* Maintain facilities infrastructure; Telephones, HVAC, and Security.

PREFERRED SKILLS:

Scripting - Python.

MacOS, Linux, and Windows.

Knowledge of Autodesk Flame systems and software.

Worked / working in a ‘like’ Post-Production environment.

Ability to quickly learn and implement new technology.

Vizrt is seeking a customer Support Engineer (MAM) to join our Customer Help Desk team in our Atlanta office location. The ideal candidate is a quality focused customer Support Engineer with experience in Vizrt products.  Successful candidates are curious, excellent problem-solvers, self-motivated, collaborative and structured in the work environment. 

What You'll Do:

• Assist customers with actions and information that allow closure of customer help tickets within planned support service levels
• Work with Vizrt's internal and external customers to support our suite of graphics and video playback products for the broadcast and digital industry
• Support our internal and external customers over the phone and via remote support sessions
• Primary support contact for MAM customers in North and South America
• Troubleshoot and solve complex customer issues related to MAM product line
• Provide patches and updates when required to customer base
• Escalate issues with R&D support and local project team

 What You’ll Bring:

• MSc in computer science or equivalent skills.
• 2+ years’ experience using Vizrt products and maintaining a computer network
• Experience working in broadcast environments a plus
• Strong listening and interpersonal communication skills
• Excellent communication skills in English, both written and verbal
• Self-motivated and responsive to customer requirements
• Desire to constantly learn new technologies
• Able to work occasional nights and weekend schedules
• Installation and maintenance of Unix systems and storage systems, primarily Linux.
• Scripting experience in Unix environment, preferably Perl.
• Relevant experience as a professional system administration.
• Comfortable in technically complex environments.
• Experience with storage systems, cluster file system and similar.
• Experience with digital media such as video, audio and stills.
• Experience with Viz One’s asset management system
• Familiarity with live television operation a plus 

What We Offer:

• We offer an exciting opportunity in an expanding international company with a potential for personal growth
• A caring environment with regular feedback and personal development together with a 100% employer paid medical, dental, vision & life insurance for you and your family
• Excellent time off programs
• A friendly and welcoming work environment with highly skilled colleagues
• We utilize innovative software development technologies and methodologies
• We create software and services that push creative boundaries and develop new ways of telling stories

http://vizrt.applytojob.com/apply/UPYowx8W9V/Support-Engineer-MAM-Atlanta

About Vizrt

Vizrt creates leading-edge content production tools for the digital media industry - from award-winning 3D graphics through integrated video workflow solutions. Our product line includes interactive and virtual solutions, studio automation, sports analysis, animations, maps, weather, video editing and online publishing tools. Leading broadcasters worldwide including CNN, CBS, MSNBC, Fox, the BBC, BSkyB, ITN, ZDF, Star TV, Network 18, TV Today, CCTV and NHK utilize Vizrt solutions. This is possible due to 600 engaged and very competent employees in multiple worldwide locations. The global headquarters is in Bergen, Norway. Vizrt Americas (65 employees) is based in New York City and provides all of the company’s product lines for clients in North and South America. Read more at www.vizrt.com.

Vizrt 2018 Showreelhttps://vimeo.com/257709619

About Us

Ignition is a creative company that pioneers new forms of storytelling with technology. We create unique brand experiences that are meaningful, entertaining, useful, and beautiful.  We’re after talented people who are just as passionate about storytelling, technology, and pop culture as we are.

Job Summary
The Help Desk Support Technician provides computer help desk support to all staff and onsite clients for any technical job function in accordance with Ignition policies. This role is end-user facing; the first line of support for phone calls and support requests, providing triage, fulfillment, and escalation (where appropriate). This role reports to the Chief Technology Officer.
 
Responsibilities

• First responder for technical support service (phone and support tickets), ensuring requests are resolved, routed, or escalated for prompt resolution.
• Documents processes and procedures as needed.
• Preach general IT policy and ensure end-users stay trained accordingly.
• End-to-end break/fix issues that involve replacing and repairing equipment.
• Ensuring application, OS, and security updates occur on time.
• Hardware/software setup for new user onboarding.
• Update software install builds for new users in short turnarounds. 
• Provide on-call support outside business hours for staff; resolve/escalate issues as needed.

 
Required Qualifications

• Strong knowledge of Mac and Windows OS.  
• Strong communication skills and able to work well with various departments.
• Strong problem solving and critical thinking skills, ability to prioritize workload, detailed, methodical approach to troubleshooting and resolving issues based on production demands.
• Team player who is comfortable going independent to maximize team/department performance.
• Comfortable lifting heavy equipment (ex. battery backups, computer monitors and towers, etc).

 
Preferred Skills / Competencies

• Experience in supporting video editors, graphics artists, and producers.
• Familiarity supporting production applications (Avid Media Composer, Adobe CC Suite, Autodesk Maya, Maxon Cinema 4D, etc.)
• Familiarity with enterprise authentication (ex. Active Directory), large file transfer platforms (ex. Aspera, Signiant, FTP)

Education / ExperienceBA/BS in computer science, other business/tech field or equivalent work experience.

Guru Studio's dedicated team is passionate about bringing inspired character driven stories to screens around the world. 

Our award winning and internationally renowned Toronto animated entertainment company is looking for RENDER WRANGLERS who are responsible for helping the Supervisor track renders. This role reports directly to the Line Producer and CG Supervisor.

Responsibilities:

• Data managed and prioritized in order of importance and assigned to particular computers for rendering.
• Image checking – reporting visual artifacts or incomplete/damaged images
• Manage materials as they come and go, name files, allocate them to the appropriate space on the server, and process them for transport to other facilities.
• Ensure that the render process runs smoothly and is free of technical or other issues that may cause delays. Provide render time estimate and render reports to supervisors regularly.
• Maximizing the render farm’s resources.
• Communicating with the production team outstanding issues, as well as overall render farm performance and efficiency.

Qualifications:

• Knowledge of Maya, VRay, Rush and Linux based render environments
• Strong understanding of CG Animation
• Ability to learn new software quickly or on the job if necessary
•  Ability to analyze and problem solve / keen attention to detail
• Ability to record information accurately and detect/report issues that could compromise delivery
• Ability to take instructions; work in a high pressure environment with the capacity to work with minimum supervision when required
• Production Skills with CG lighting
• Being able to prioritize and deal with heavy workload
• Knowledge of a production management system or asset management system, such as SHOTGUN, is a plus
• Knowledge of Nuke software, is a plus

To Apply:

• Please email resumes, reels and blogs to hireme@gurustudio.com with RENDER WRANGLER in the subject line
• Guru Studio would like to thank all applicants for your interest, however only those who qualify for an interview will be contacted
• Please advise us if you require accommodation at any stage of the recruitment process.  Kindly notify us in advance of your requirements.    Guru Studio is an equal opportunity employer. 

NIM labs is seeking a Technical Support / Sales Engineer with a background in the Media & Entertainment industry.

As a technical support/sales engineer, you'll use your technical knowledge along with sales skills to provide advice and support on the NIM Studio Management platform. This hybrid role requires a deep understanding of the production requirements for the Visual Effects and Post Production industries. Clients range from technical staff, producers, supervisors, business owners, pipeline developers, artists and accounting personnel.

The emphasis of the work will vary from customer support responses, build out and management of the customer-facing knowledge base to technical pre-sales support (product demonstrations, answering “how to” questions, help with the getting started process, development of “best practices” references, etc.)

Technical support/sales engineers are a key point of contact for new clients and provide both pre and after-sales advice. You'll liaise regularly with other members of the sales team and help manage support cases during designated hours.

Location

Candidate should reside on the East Coast, United States

Responsibilities

As a technical support/sales engineer, you'll need to:

• Provide pre-sales technical assistance and product education
• Develop long-term relationships with clients, through managing and interpreting their requirements
• Work on after-sales support services and provide technical backup as required
• Manage the creation and development of all self-service product support content, including the NIM Support Knowledge Base, Getting Started “How To” content and Best Practices videos
• Arrange and carry out product training for pre-sales engagements and post-sales consulting services
• Support marketing activities by attending trade shows, conferences and other marketing events
• Make technical presentations and demonstrate how the NIM Studio Management platform solves specific problems a customer is having or provide additional insight into how NIM can improve existing production environments
• Work with existing customers as needed to help flush out specifications for new product feature requirements and enhancements
• Operate as a community manager relaying customer response and suggestions directly to the development team
• Provide training and produce support material for other members of the sales team

Requirements

• Capable of listening to a wide range of customers requirements and thinking creatively to solve the customer’s business needs in varying production environments
• Candidates must have excellent communication, analytical and organizational skills, with the ability to work in a fast-paced setting
• Candidate must have excellent presentation skills, that will include demonstrating software and explaining production workflows
• Strong attention to detail, customer service oriented
• Good understanding of network infrastructure
• Support or sales engineer experience in the Media and Entertainment industry a big plus
• Strong technical background and understanding of the VFX / Post-production industry a plus

Software Experience

• Proficient at administrating VMs in VMware and/or Oracle’s Virtual Box
• Proficient in MySQL, PHP, Javascript, and/or Python a plus
• Strong working knowledge of the administration of Linux operating systems
• Functional knowledge of production-based software such as Nuke, Nuke Studio, Maya, 3DS Max, C4D, Houdini, Photoshop, Premiere Pro, After Effects, Flame, etc.
• Functional knowledge of render management software such as Deadline

Sony PlayStation has an opening for a Production Support Engineer, Contract in our Creative, Design, Events, and Video group. This candidate will be supporting a variety of team members, including: Designers, CG Artists, Video Editors, Producers, and Project Managers. They will assist and provide guidance for the technical and production needs for the teams. This role supports creative groups who produce content that will be seen around the world by millions of fans. The role requires the ability to change gears quickly and support teams working against tight deadlines. If this sounds like you, then we'd love to hear from you. Please note, this is a contract role intended to last 12 months, with the possibility of extension.

Responsibilities:

• Assist CG, Video Production, and Designers with production issues related to software, plugins, and network infrastructure.
• Providing support across all teams (software, license, plugin)
• Act as a support liaison between end users and vendors (Adobe, Thinkbox, Autodesk, etc)
• Setting up workstations and laptops for end-users
• Troubleshoot computer issues with minimal end-user interruption
• Create and maintain internal department documentation

Qualifications:

• 1 to 3 years of experience in a support role for creative teams, such as VFX, Animation, Game Industry, etc.
• Exposure to VFX pipelines and technology desired
• Experience using: After Effects, Premiere Pro, Photoshop, Illustrator, Maya, Nuke, Cinema4D
• Experience with render farm management, Deadline preferred
• Knowledge of storage servers and network configuration
• Ability to work late nights and weekends as needed
• Bash and/or Python scripting desired

http://smrtr.io/cN9UkA

Sony PlayStation's creative department is currently seeking a Video Archive Specialist.  This role is responsible for Leading the initiative to evaluate, organize and tag petabytes of live action, B-Roll and historical footage from Sony
PlayStation’s video archive for migration and discovery in CatDv. Support the Video Branding Archiving and Distribution Team (ie: BAnD) to lead ingestion of current and historical video content.  This role will touch every part of the PlayStation story in video.  If you have an eye for details, a good understanding of video cataloging, organization and an ability to solve problems, then we'd love to hear from you.

Responsibilities Include:

• Use research, analytical and digital detective skills to identify and apply descriptive metadata to unidentified footage of unknown context. Cross-reference authoritative catalog for accuracy.
• Design and implement a best practice content migration plan and metadata application methodology, provide instruction to other video archive team members
• Develop efficient and sustainable practices for video ingest and migration across platforms.
• Supports editors, producers and other team members who request partial and/or completed archived content for use in a fast-paced playback/ingest environment.
• Renames filenames to standard naming convention.
• Adheres to and maintains the controlled list of tags for metadata application.
• Provide troubleshooting support to teams and users.
• Establishes and implements best practices for managing and preserving digital content.
• Documents processes and best practice procedures.
• In addition to possessing a high level of detail and precision when performing assigned or incoming work, the Video
• Archival Specialist: Mid needs fundamental design experience and familiarity with digital video/photography equipment and image and video manipulation software such as Adobe Photoshop, Illustrator, and non-linear editing such as Premiere.

Qualifications

• 2+ years' experience working in entertainment, technology or marketing design using content management software. Direct experience using digital asset mgmt. tools is helpful.
• Degree in MLIS, Digital Archiving, film, or a related field preferred.
• Strong understanding of all video formats, transcoding and delivery methods. 
• Experience with collaborative tools such as Wrike, Asana, or JIRA is preferred.
• Understanding of various video fundamentals including; sync, timecode, standards and formats.  
• Ability to change directions on short notice

Sony PlayStation has an opening for a IT Specialist, in our Creative Department.  This role is responsible for supporting the technical needs of the our Creative, Design, Events, and Video group. This candidate will be working with a variety of team members, including: Designers, CG Artists, Editors, Producers, Project Managers, Digital Asset Managers, and IT. They will assist and provide guidance for the technical and production needs for the teams. This role supports creative groups who produce content that will be seen around the world by millions of fans. The role requires the ability to change gears quickly and support teams working against tight deadlines. If this sounds like you, then we'd love to hear from you. Please note, this is a long term contract role, with possibility of extension.

Essential Creative Support Responsibilities:

• Assist CG, Video Production, and Designers with production issues such as software debugging and project related issues
• Scripting new tools and maintaining past scripts as necessary
• Providing technical support across all teams (software, license, plugin)
• Act as a support liaison between end users and vendors (Adobe, Thinkbox, Autodesk, etc)
• Work with IT on UAT for department specific software and plugins

Essential IT Responsibilities:

• Setup and upgrade of computer systems
• Physical setup of new computer systems and new users
• Troubleshoot computer issues with minimal end-user interruption
• Testing new software and plugins before deployment to end-users
• Create and maintain internal department documentation
• Create and update internal department documentation as necessary

Qualifications:

• At least 1 to 3 years of experience in a support role for creative teams, such as VFX, Animation, Game Industry, etc.
• VFX & Animation background with IT Support experience preferred
• Experience with Adobe Creative Cloud applications desired (Photoshop, Illustrator, InDesign, After Effects, Premiere, Media Encoder)
• Familiar with the VFX pipeline a plus
• Experience with VFX applications (Maya, Nuke, Cinema 4D)
• Experience with render farms, Deadline preferred
• Working knowledge of Linux, Mac, and Windows
• A familiar understanding of network, storage, and IT practices
• Programming experience, Python preferred
• Strong problem-solving skills
• Ability to work independently and with a team
• Time management skills; Able to multi-task and prioritize
• Ability to adapt to a high pressure, fast-paced, dynamic environment
• Support role requires 24/7 on call capabilities
• Ability to work late nights and weekends as required

POST-PRODUCTION SYSTEMS ADMINISTRATOR

We are seeking an experienced mid-level Post-Production Systems Administrator with VFX or Post Production experience. 

CarbonVFX/Whitehouse Post is a commercial post-production house, located in the River North area of Chicago, providing our clients with an excellent creative process from ingest, to editorial, vfx, and finish.  We are a group that continual works on improving and refining our post pipeline, while having fun!  We have a talented award-winning team of creatives, amazing producers, and experienced MacGyver type engineers.

The ideal candidate is someone who is relentless in researching solutions to solve issues, proactive, ability to prioritize and multi-task, as well as, meet deadlines.  A self-motivated individual who can work independently and with a team, is key.  This individual will have the ability to communicate technical information to non-technical client and staff.  The IT group is very excited about the work we do and the company we work with, which is the type of person we would like to join us.

RESPONSIBILITIES:

• Support of a multi OS environment: Windows, Linux, and OSX

• Scripting/Automation: 

         •PowerShell (all versions), Bash, and AppleScript

         •Python

         •Puppet familiarity

         •RHEL/CENTOS6 familiarity

• Experience with post-production systems including:  AVID, Premiere, Flame,  

  and VFX environment (Maya, Nuke, Houdini, Vray).

• Render Farm management (Deadline)

• Support / Maintain shared storage, virtual servers, and LTO tape library.

• Help Desk Support for users. (Ticketing System)

• Maintain facilities infrastructure; Telephones, HVAC, and Security.

PREFERRED SKILLS:

• Scripting – Python and Puppet

• Advanced knowledge of Windows, Linux, and OSX

• Knowledge of Autodesk Flame systems and software

• Worked / working in a ‘like’ Post-Production environment.

• Ability to quickly learn and implement new technology.

We are an Emmy-winning Post-Production and Creative Services Company producing multiple short-form promos, trailers, interstitials, and EPKs for major cable networks, and original content for You Tube, feature films, etc.  We are seeking a tech-savvy candidate that is organized, proactive, detail-oriented and professional.

 Position reports directly to the CEO.  

 Job Duties:

• Work with the Creative team, editors and clients to create and manage post schedules assets and deliverables.
• Manage the day-to-day workflow and Post Supervise for post-production department
• Liaise with Creative Services, editors and clients to create and manage post schedules, edit bays, assets and deliverables
• Organize notes and revisions with clients
• QC and manage deliverables
• Track Physical and Digital Assets
• Digital Asset Management
• Client relations and requests
• Server Media Organization
• Media Sharing Software maintenance and organization
• Shoot specification lists, oversee music cue sheets
• Evaluate and recommend creative postproduction tools/software
• Evaluate department needs and/or problems by combining and applying problem solving analysis and production experience, then recommend efficiencies, procedures and directions
• All other duties as assigned by management

 Work may also include:

• Client billing and bids
• Vendor relations
• Budgets and actuals
• Invoice review
• Manage post personnel

Requirements:

• Knowledge of HD/SD formats
• Knowledge of offline and online editing
• Strong organizational and time management skills
• Knowledge of post-production workflow
• Management experience
• Familiarity with Adobe Creative Cloud Suite, Final Cut Pro & Avid and video formats and codecs
• Entertainment marketing experience is a PLUS!

Flexibility of schedule is needed. Some weekend work may be necessary.

EOE

Qualifications and Priorities

• Experienced Python and C++ developer
• Expert-level experience with the real-time game engines, i.e., Unreal and Unity
• 2+ years of technical leadership experience
• Extensive experience in real-time/ game development architecting, developing tools, and implementing process improvements in active production environments, pipelines and maintenance of potential non-game specific systems used by content creators
• High-level knowledge of real-time shaders such as GLSL, HLSL, Cg
• Experience with VFX APIs such as Maya API, Alembic, OpenGL, DirectX, RI Spec, Cortex, OpenSubdiv, OpenVDB
• 5 years of experience with packages such as Maya, Motionbuilder, and Mari

TECH OPS

EDUCATIONAL REQUIREMENTS
• IT related studies from accredited academic institution

REQUIRED SKILLS 
• Knowledge of Linux/Unix, Apple OSX and Windows internals and system administration concepts. 
•Proven ability to quickly learn and implement unfamiliar technologies. 
• Excellent scripting skills (bash, python, powershell) 
• Excellent problem-solving skills. 
• Excellent communication skills 
• Ability to work in a high pressure, 24 x 7 environment 
• Willingness to be involved with technical equipment installations 
• Ability to clearly document design and procedural information. 
• Must be willing to travel to domestic and international data centre locations.

DESIRABLE SKILLS 
• MS Active Directory and Group Policy management 
• Apple Macintosh OS-X operating systems 
• Knowledge of, and interest in, multimedia applications 
• Good working knowledge of network switching, routing and IP protocols. 
• A working knowledge of DAS, NAS and SAN storage technologies 
• Ability to use MS Office and AutoCad for documentation generation.

Please apply to Amanda Collins, Artist Manager at melbrecruit@methodstudios.com

PIPELINE TECHNICAL DIRECTOR

Duties & Responsibilities:

• Administration of local IT systems at PIXOMONDO's Los Angeles branch (workstations, servers, renderfarm)
• Provide 1st & 2nd level support to end users
• Setup of new workstations and systems
• User management with Active Directory
• Operation and maintenance of backup and archival procedures
• Evaluation of new systems for purchase recommendations
• Scripting and automation

Qualifications:

• Knowledge and experience in: Setup and Administration of multi-platform networks (Win, Linux, MacOS), storage systems (NAS, SAN), Active Directory, Windows Server, Backup and Archival, Virtualization (VMware esxi, hyperV), networking (DHCP, DNS, etc), IT security, software deployment, VoIP, basic knowledge of a scripting language (desired: Powershell)
• Previous experience in the Visual Effects industry desired, but not required
• Motivated, flexible, willing to learn, ability to work self-responsibly on IT projects as a member of the team
• Ability to work in a strong team environment, and willingness to share his/her knowledge.
• Excellent attention to detail.
• Good organization and communication skills.
• Good interpersonal skills.

• Oversee all technical needs for production
• Work with pre-production, editorial, and CG departments to establish the overall CG pipeline, workflow and directory structures for production while incorporating artistic changes when requested
• Proactively provide ideas and solutions in relation to technology and pipeline concerns
• Help establish and maintain backups of production assets  
• Experience with setting up Shotgun for production
• Work with securing pipeline with vendors
• Responsible for all deliverables formatting
• Set up, maintain, and troubleshoot software for artists, which include maya, adobe premiere, adobe creative suite

IT Engineer – Windows (Los Angeles)

Company Overview:

Pearl Studio is one of the world’s leading creators of animated entertainment for the global family market and is currently in production on EVEREST, to be released worldwide through Universal Pictures in 2019. Headquartered in Shanghai with branches in New York and Los Angeles, the studio is backed by CMC Capital Partners, Shanghai Media Group, and Shanghai Alliance Investment Limited., aiming to extend its presence in global market. Pearl Studio is focused on Animation Film Production, Copyright Operations, and Ancillary Businesses (Merchandising, Joint Promotion, Interactive Entertainment and Location Base Entertainment) and Digital Contents. The company was previously operated as a Joint Venture known as Oriental DreamWorks, which co-produced the first American-Chinese animated co-production KUNG FU PANDA 3, which generated more than $500M in Worldwide Box Office revenues and was one of the most successful animated films ever released in China.

www.pearlstudio.com

Job Summary:

Responsible for supporting a primarily Windows studio infrastructure, covering Workstations, Laptops, Networking and Storage. This role would report into the Head of Studio and work in collaboration with the IT team at our Shanghai office.

Responsibilities:

• Manage, maintain and support windows workstations & servers
• Help troubleshoot workstation and laptop issues
• Help deploy and install software like Adobe Photoshop, Adobe Premier and Foundry Flix
• Troubleshoot networking (wired & wifi) related issues for workstations and laptops
•  Help manage EMC Isilon based storage, including managing permissions and access control
• Work with external vendors (HP, EMC etc) to support the hardware and software in the studio. Including sending failed hardware for RMA
• Maintain a detailed inventory of all hardware and software licenses in the studio

Skills Needed:

• Be proactive, love troubleshooting and happy to help less technical users
• 3+ years managing a Windows infrastructure (Windows AD, Windows Server)
• Knowledge in managing and supporting windows workstations and users
• Knowledge in managing and configuring Networking services (DNS, DHCP NTP etc)
• Knowledge in managing software on users workstations (SCCM, PDQDeploy)
• Knowledge in hardware troubleshooting (HDD, RAM and Burn-in testing workstations)
• Experience with Foundry, Autodesk, Adobe and other VFX software
• Managing networked printers and scanners

Ability to lift heavy objects, at least 25 lbs.

This would be a full-time position with 90 days of probation

Location: 6087 Sunset Blvd

Start date: ASAP